Privacy Policy

At Bain & Lo, your trust is our top priority. We value your privacy and are committed to protecting your personal information with integrity and care. This policy explains how we collect, use, and safeguard your information when you visit our website, engage our services, or choose to receive communications from us.

We believe transparency builds trust. Our goal is to ensure that every interaction you have with Bain & Lo is secure, professional, and handled with the same level of confidentiality we bring to every client partnership.

By using our website or services, you agree to the practices described in this policy. For any questions or concerns about how we handle your information, please contact support@bainlo.com.

Information We Collect

We collect only the information necessary to provide high-quality service and support to our clients. This may include:

• Contact Information: Your name, email address, phone number, and business details submitted through forms or consultations.
• Service Information: Details you share about your business goals, company structure, or service requests.
• Payment Information: Processed securely through verified third-party providers; Bain & Lo does not store payment details.
• Communication Preferences: Information related to your consent for emails, calls, or text messages.

We collect this information directly from you when you complete forms, schedule consultations, or communicate with our team.

How We Use Your Information

Your information is used only to support and enhance your experience with Bain & Lo. We use the data you provide to:

• Deliver our business and management consulting services.
• Respond to inquiries, schedule consultations, and manage client communication.
• Send important updates, invoices, or service confirmations.
• Improve our website, operations, and overall client experience.

We do not sell, rent, or share your personal information for marketing purposes. All information is handled with professionalism and confidentiality to ensure your trust and protection.

Data Security

We take the protection of your information seriously. Bain & Lo uses secure systems, encrypted platforms, and trusted third-party providers to safeguard all data collected through our website and client interactions.

Access to personal information is limited to authorized team members who need it to perform their professional duties. We maintain administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure of your data.

Your privacy is a responsibility we uphold with care and integrity in every part of our business.

Data Sharing

Bain & Lo respects your privacy and does not share, sell, or disclose your personal information for marketing or promotional purposes.

Information is only shared when necessary to deliver services or meet legal or compliance obligations. This may include trusted third-party providers who assist with secure payment processing, communication systems, or document management. These partners are required to protect your information and use it only for the specific purpose of supporting Bain & Lo operations.

Mobile opt-in information and consent are never shared, sold, or transferred under any circumstances.

Your information remains confidential and used solely to serve your business needs with professionalism and care.

Messaging Terms and Conditions

By providing your phone number and choosing to receive text messages from Bain & Lo, you consent to receive communications related to your services, appointments, and account updates. Messages may include:

• Appointment confirmations and reminders
• Service updates and notifications
• Customer care and support messages
• Occasional promotional or informational content (only if you opt in)

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier.

You can opt out of text messages at any time by replying STOP or request assistance by replying HELP.

Consent to receive messages is not a condition of purchase.

Bain & Lo does not share, sell, or transfer mobile opt-in data or consent with any third parties.

Your Rights

You have the right to access, update, or request the removal of your personal information at any time. Bain & Lo is committed to maintaining transparency and ensuring you remain in control of your data.

If you wish to review, correct, or delete your information, please contact us at support@bainlo.com. We will respond promptly to confirm your request and take appropriate action in accordance with applicable privacy laws.

We respect your choices and strive to ensure every interaction with Bain & Lo reflects integrity, clarity, and professionalism.

Policy Updates

Bain & Lo may update this Privacy Policy periodically to reflect changes in our operations, services, or applicable regulations. Any updates will be posted on this page with a revised effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our website or services after updates are posted confirms your acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our messaging practices, please contact us directly. Our team is here to ensure your information and experience are always handled with care.

Bain & Lo Holdings LLC
Houston, Texas
📧 support@bainlo.com
📞 713-331-6851
🌐 https://bainlo.com